Privacy Policy

Renew Health, Inc. (“Renew Health,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://renewhealth.us and use our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Fill out contact or consultation request forms
• Schedule appointments or screenings
• Communicate with us by email, phone, or in person
• Subscribe to our communications

This may include your name, email address, phone number, date of birth, and health-related information you choose to share.

Health Information

As a healthcare provider, we collect and maintain protected health information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA). This includes medical history, test results, and treatment information. Our handling of PHI is governed by our HIPAA Notice of Privacy Practices, which is provided separately at your first visit.

Automatically Collected Information

When you visit our website, we automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages. This is collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our medical services
• Schedule and confirm appointments
• Communicate with you about your care and our services
• Process payments and maintain billing records
• Comply with legal and regulatory obligations
• Send you educational content and health information you have requested
• Analyze website usage to improve user experience

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your information in the following circumstances:

• Care coordination: With other healthcare providers involved in your treatment, with your authorization
• Service providers: With vendors who assist in operating our website and services, under confidentiality agreements
• Legal requirements: When required by law, court order, or governmental authority
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Your consent: With any third party when you have given explicit consent

We do not share your PHI for marketing purposes without your explicit written authorization.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and understand how visitors use our site. You can control cookie preferences through your browser settings. Disabling cookies may affect certain site functionality.

We may use third-party analytics services (such as Google Analytics) that collect anonymized usage data to help us improve our website.

5. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information against unauthorized access, use, or disclosure. Our website uses SSL/TLS encryption for data transmission. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain medical records in accordance with Texas state law and applicable federal regulations, which generally require retention for a minimum of 10 years from the date of last treatment for adult patients. Non-medical personal information is retained as long as necessary to fulfill the purposes described in this policy.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal and medical record retention requirements
• Opt-out: Unsubscribe from marketing communications at any time
• HIPAA rights: As a patient, you have specific rights under HIPAA detailed in our Notice of Privacy Practices

To exercise any of these rights, contact us at info@renewhealth.us.

8. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date. Your continued use of our services after any changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: